I know that shipping to Alaska can be expensive but charging $250 for crate corners is beyond ridiculous. We ordered them on Black Friday and decided to have them shipped to a friend in Colorado who would be coming up to Alaska for Christmas. They did not ship on time and I had to call and find out why our friend had not received them nearly a month later. Thankfully, they were able to rush deliver them to our friend. She received them the day before they flew to Alaska. I absolutely love these crates but something needs to be done about the shipping to Alaska. I know so many people who would order more crates if it weren’t for the shipping. I am giving this purchase a 3 because the product is good and they rushed them when they realized that they weren’t going to make it to my friend.
First I would to say that I was impressed with your support of the product. There are very few companies that really back their products once you make the purchase. I currently only have the one crate so we do not stack the crate so I’m not sure why they cracked but you provided the replacement, with drill bit and rivets without question. If I need another crate it will be an Impact. Thank you for the support.