I recently ordered a new set of rails and they work so amazing couldn’t be happier
My crate shipped with the wrong rails. When customer service was made aware of the issue they promptly sent a new set that fit.
Arrived safely thank you!!
Impact crates did a great job of replacing one of the side rails of my 450 after the airline somehow lost it in transport. After initially sending the wrong length, the correct one was sent with just enough time to get me on to the next leg of my journey... thanks Jeff and Justin from #henrywhistlerdog and #superpowerdogs!