How do I Apply?
Click the green Layaway button on the cart page, to checkout using the layaway program.
What items are eligible for the layaway program?
All items are eligible for the layaway program.
Can I use a coupon code with the layaway program?
At this time no coupon codes or promotions can be used with the layaway program.
Can I use an Impact Dog Crates gift card with the layaway program?
At this time gift cards are not able to be applied to the layaway program.
Can I pay early?
Yes, at any time you are able to login to your account and pay early.
Do I have to pay anything up front?
An initial down payment is required, and there is a small non-refundable set-up fee per transaction.
Is the Payment Plan fee refundable?
The payment plan fee is not refundable.
Can I cancel my order?
Yes, at any time you can cancel your order. There will be a 10% cancellation fee and the payment plan fee is non refundable.
When am I charged for for my monthly payments?
You will choose this at the time of checkout.
When does my order ship?
Your order will ship once your order is paid in full. Once your order is paid in full your order will ship within 5 business days.
When am I charged for shipping?
You are charged for shipping at the time of placing your order.
What if I miss a payment?
Customers are contractually required to make their payments as scheduled, but if you are unable to make a payment or accidentally miss a payment, you should contact firstname.lastname@example.org within 10 days of the payment due date. Be advised that there is a minimum $10.00 USD Payment Plan Reinstatement Fee (Non-Refundable) per reinstatement event. If you default on your contract and do not contact us within the allotted 10 days, we reserve the right to cancel your order and retain setup fees and cancellation fees.
Do you charge interest?
While we do not charge interest, your credit card may do so if you carry a balance month-to-month. There is also a small set-up fee per transaction.