Total 5 star reviews: 47 Total 4 star reviews: 5 Total 3 star reviews: 1 Total 2 star reviews: 1 Total 1 star reviews: 0
96%would recommend this product
54 reviews
- RMRandee M.Verified BuyerRated 5 stars2 weeks agobrackets
They are great....
IDImpact Dog Crates2 weeks agoThank you for your support!
Dyllan Barnes
- BCBryce C.Verified BuyerRated 2 stars2 weeks agoSlow Shipping
We love our crate and believe it is a great product but we were extremely disappointed in the time it took from purchasing our collapsible bracket to when we received it. We ordered the product December 1st in order to have it in time to fly our dog on the 18th, however they didn't even ship until December 10th after reaching out to customer service trying to expedite the order. They assured us it would be delivered well before the 17th. They didn't arrive until the 20th which forced us to board our dog for the two weeks we were traveling. A crate taking time to arrive is understandable but paying the price for shipping the brackets and not receiving them for 20 days is frustrating.
IDImpact Dog Crates2 weeks agoWe apologize we were late with your order. We will submit a refund for the shipping cost. We greatly appreciate your business and support!
Impact Dog Crates
- RPReg P.Verified BuyerRated 5 stars4 weeks agoBrackets
They really true up the walls of the crate
IDImpact Dog Crates3 weeks agoThank you so much for your feedback!
-Impact team - BBBridget B.Verified BuyerRated 5 stars1 month agoSeattle to Okinawa
Recently transported my mixed GSD from Seattle to Okinawa via military air with a 40” wide and tall collapsible crate. These IATA brackets held the crate together! Somewhere between Seattle and Okinawa the baggage handlers removed the airline rails that come with the crate and are meant to stabilize it. If I didn’t have these brackets on, the crate would’ve definitely collapsed on my baby during travel. Outside of scratches where the rails came off the crate is in perfect condition. The compactness of the crate when not in use made it easy to transport along with our cat and 6 suitcases. Jackson from customer service has been very responsive and extremely helpful with getting replacement airline rails out to me. Great product and great service well worth the price!
IDImpact Dog Crates1 month agoGlad your dog was safe during their trip! Thank you for your support!
- Impact Team
- DHDavid H.Verified BuyerRated 4 stars1 month agoGood hardware
Good hardware, but for the price of the crate it should have come with it. Overpriced
