High Anxiety Side Door Add-On
Please note that the crate is sold separately. This product contains only the side door add-on.
Fast Shipping
Fast Shipping on Most Sizes: Ships within 2-4 business days.
We're Here to Help: Your satisfaction is our priority. Stay informed every step of the way with updates from our dedicated team. For immediate availability or any inquiries, don't hesitate to reach out via Chat or give us a call.
Delivery & Tracking: As soon as your crate, in any size or color, is ready, it will be shipped via FedEx or UPS. Look out for an email with your tracking information, allowing you to follow its journey straight to your home.
Free Returns & Exchanges
Return Policy: You have 30 calendar days to return your unused product from the date of delivery.
If the return is initiated after the first 10 calendar days of receiving your product, you will be charged a minimum 10% restocking fee. (higher if returned damaged or used)
All items must be returned in original condition, must include manufacturer packaging, tags and documentation. Returns will be refused if items arrive used or damaged due to improper packaging. Please ensure returns are carefully packaged.
Exchange Policy: We allow one free product exchange per order for customers located within the contiguous 48 States.
Exchange must be claimed within 10 calendar days of receiving the product.
To be valid for an exchange, the product must be returned in original condition including manufacturer packaging, tags and documentation. Exchanges will be refused if items arrive used or damaged due to improper packaging. Please ensure your product is carefully packaged.
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- JMJocelyn M.Verified Buyer17 hours agoRated 4 out of 5 starsNice addition!
Really like this option! Allows placement in other areas by having the extra door. When I first got it, noticed it had scratches on it.
- AAAlexa A.Verified Buyer7 months agoRated 4 out of 5 starsGreat feature - packed terribly
We transitioned from a normal metal crate to the high anxiety crate and in our current apartment setup we do not have a lot of space. Having the side door allows the crate to have a smaller footprint and so we had to choose this add-on. We love the door and the ease of installation. The only reason I put a lower rating is because when it shipped separate from the crate itself there was not padding or cushion the door was scraped and scratched as it endured normal shipping interactions. It did not impact the function of the door but it was disappointing after paying the additional costs to have the item arrive scratched. I also wish that it was an option to have a front or side door and that it wouldn’t need to be an expensive add on but overall we are very happy with the door and the inability of our little pup to break out.
IDImpact Dog Crates7 months agoIt's great to hear that the side door feature of the high anxiety crate has been a valuable addition to your apartment setup, allowing for a more space-efficient configuration, Alexa. Your satisfaction with the door's functionality and ease of installation is encouraging.
Overall, your feedback is a mix of positive and constructive criticism, highlighting both the effectiveness of the product and areas for improvement in shipping and cost options. We really appreciate your feedback.