As a veterinarian, this crate is/was amazing. Unfortunately, I did have to return it due to reasons unrelated to the crate. The collapsible crate is made with quality, nice, sturdy, and I would imagine indestructible. It was easy to deconstruct and construct (a bit loud during the process), but once together was quite quiet. The crate was a the perfect fit for my (sadly now gone) 78 lb Belgian mallinois. He fit nicely inside and on top. I will likely order again depending on our when we get our dog. As a plus, I tried to contact the company to offer some sort of payment for the gifted bowl and the crate mat which were included as free gifts. The company was so kind to deny charging me anything for them despite not keeping the crate. They really did not have to do that. Great company, great service. I highly recommend. Shipping was timely, the crate arrived within 11 days, so allow a minimum 10-14 days for arrival. However, I ordered during the height of the holiday, some bad weather and pandemic postal delays. Return was easy despite the size and done through UPS for a nominal fee considering the size and weight.