30 Day Trial

30-Day Money-Back Guarantee

We want you to feel confident in your purchase, which is why we’ve got you covered with our 30-day money-back guarantee. This policy is designed to ensure your satisfaction while offering a risk-free shopping experience.

Why We Offer This Guarantee

We believe in the quality of our products and want you to enjoy them without hesitation. Our guarantee gives you the freedom to try our products in the comfort of your home, knowing you can return them if they don’t meet your expectations.

How It Works

1. Start Date
Your trial period begins 30 days from the date of delivery—plenty of time to test your purchase.

2. Condition Requirements
To qualify for a refund, returned items must meet the following criteria:

• Lightly used and in like-new condition.
• Free of any pee, poop, blood, dirt, or other contaminants.
• No structural damage.

 

3. Return Shipping Fee
A flat $50 fee will be deducted from your refund to cover return shipping. We handle the rest!

4. Refund Processing Time
Once we receive and inspect your returned item, we’ll process your refund within 7–10 business days.

5. No Returns After 30 Days
To keep things fair and simple, returns are not accepted after the 30-day trial period ends.

Risk-Free Shopping

If your purchase doesn’t meet your needs or expectations and you meet the above requirements, we’ll issue a full refund (minus the return shipping fee).

*Please note that the 54" Collapsible does not fall under the 30 Day Risk-Free Trial.