Escape Proof Dog Crates With A Lifetime Warranty

The High Anxiety crate is our only crate covered by the Lifetime Dog Damage Guarantee. If your dog breaks it, we'll replace it. We do not cover dog damage on the Stationary or Collapsible crate models.

If your dog damages a part of the crate causing a malfunction or compromising the safety of your dog and the crate, those parts will be replaced for free. Free replacement parts, or even crate replacement for as long as you own the crate. If this happens, please contact us immediately, so we can provide you with replacement parts or a brand new crate.

It is a common misconception that the High Anxiety crate will have less air circulation than the Stationary model. The High Anxiety model does have smaller ventilation holes to help prevent the dog from being able to get their teeth, paws or noses into these holes. Although we use smaller ventilation holes of 1/2 inch, we have increased the overall amount of ventilation holes to provide the same air flow as our Stationary models.

Generally, if the Crate is rattling, it's because the rubber stopper on the inside of the Door has fallen off. This is a similar kind of stopper you find on cabinet doors. If this happens, just contact us and we'll replace it free of charge. Sometimes there may be a bit of a rattle between the Side Walls and Front Frame - that can be avoided with our side rails.

Some customers have successfully flown with the Collapsible Crate on select airlines, but we no longer advertise it as airline-approved.If you choose to fly, use the included side rails and thumb screws to secure all panels, and confirm your airline’s requirements before travel — they can vary widely.

The Collapsible crate is not designed for dogs who escape or show signs of anxiety. Although this crate is much stronger than traditional wire and plastic crates, the hinges and folding design of this crate is not ideal for anxious dogs. We have specifically designed the High Anxiety dog crate for destructive and escape-artist dogs.

We are unable to add the High Anxiety ventilation holes to the Collapsible crate.