I totally spaced on getting parts to make make my crate flight compliant less than a week before my flight and they were able to get them to me in time and I wish every company had customer support this good
Many thanks to Justin for the great customer service
Well after 40 days of waiting for the crate it was scratch .. I wasn’t made aware the crate was going to be delayed until I contacted the company at around 20 days. I got door guards sent to me with no screws . I am sure the crate will be great in the long run but after the normal time frame to get one I went through 3 crates and had to contact my vet numerous times . Due to the extended delay I had to rearrange out of tow lb time because I did not feel comfortable leaving my dog over night in a wire crate. Overall the process of getting a crate was very frustrating to me
Love it ! Excellent for travel and as a home crate.
Fit perfectly between holes, my fingers fit well to hold in place thru the holes, installed super!